At Secureframe, we want to make sure you know when our team will be observing company holidays. During these times, our Support team will still be available, but response times may be slower than usual.

How to Reach Support During Holidays

Even on company holidays, you can still get help from us in the following ways:

• AI Chatbot: Available 24/7 directly from the chat widget in the platform.

• Email: Send us a message at support@secureframe.com.

• In-App Chat – Our AI chatbot is always available to answer your questions, and if you need additional help, you can connect with a live agent 24/5

  We’ll do our best to get back to you as quickly as possible.

Company Holidays

Here are the company holidays Secureframe observes:

• New Year’s Day – January 1

• Martin Luther King Jr. Day – January 20

• President’s Day (US) / Family Day (Canada) – February 17

• Good Friday – April 18

• Easter Monday – April 21

• Memorial Day (US) / Spring Bank Holiday (UK) – May 26

• Independence Day (US) – July 4

• Labor Day (US) – September 1

• Veterans Day (US) – November 11

• Thanksgiving Day & Day After (US) – November 27–28

• Christmas Break (Canada/UK/US) – December 24–26