Connecting Integration
Rippling brings HR, IT, and Finance into one system so you can manage payroll, benefits, devices, and the rest of the employee lifecycle in one place.
To connect Rippling:
Go to Integrations and open the Available tab.
Search for Rippling. (If you have Custom Integrations, click Add native connection.)
Click Connect and complete the steps in Rippling.
Return to Secureframe and confirm the connection under Integrations.
Note: If Rippling opens to your normal dashboard instead of an install prompt, open the Rippling App Shop, search for Secureframe, and install the Secureframe app from there. Then return to Secureframe and confirm the connection under Integrations.
Permissions, Fields Pulled, Controls, and Automated Tests
Click the provided link or navigate to the Integrations page.
Select the Available tab.
Search for the integration.
Click View Details.
Frequently Asked Questions (FAQ)
Important: Secureframe no longer retrieves user roles or MFA status from Rippling. All other supported Rippling user data continues to sync.
Will Rippling “Core” subscription work as an integration with Secureframe?
No. The integration requires Rippling’s App Management module, which is not included in the basic “Core” subscription. App Management is an IT add-on that enables the APIs Secureframe needs for the connection.
If an admin only has Core, they will be routed back to the Rippling dashboard when attempting to connect. To use the integration successfully, the customer must purchase or enable the App Management module from Rippling.
Connect opens Rippling, but Secureframe never connects. What should I do?
This can happen when the connection link lands on the Rippling home page instead of the Secureframe app install flow.
In Rippling, open the App Shop, search for Secureframe, and install the Secureframe app.
Return to Secureframe and confirm Rippling appears as connected under Integrations.
Does Secureframe sync user roles and MFA status from Rippling?
No. Rippling discontinued the SOC 2 reports API that Secureframe previously used for those fields.
Secureframe still syncs other Rippling user data. User roles and MFA status are no longer available from this integration.
Why don't password policy or firewall statuses appear for devices synced from Rippling MDM?
Secureframe pulls device fields from Rippling through its App Management APIs. If password policy or firewall do not appear, it usually means those settings are not being enforced by a Rippling device profile, or Rippling is not exposing that field for that operating system.
Confirm a Rippling device policy actually enforces password, screen lock, and firewall, then run a manual sync. For anything Rippling does not report, enforce it with a Rippling configuration profile, use the Secureframe Agent on those devices, or upload manual evidence.