What is the email address used for?
A copy of your background check will be sent to the email provided. Depending on where you'd like to receive the copy of your background check, you can choose a personal email or work email.
What if I already completed a background check previously?
If you have completed a background check, with Checkr or Vetty previously, then you should enter the same email address used during your background check. This might be a different email than your company email if the background check was run before you were issued a company email address. Entering your same email address will help backfill the completed background check report.
Learn how to setup your Background Integration here.
Frequently Asked Questions (FAQ)
How are background checks pulled into the Secureframe platform if the Checkr or Vetty integration is connected?
Secureframe retrieves background check data by matching users using the following process:
Email Match – Secureframe first attempts to match users by email address.
Name Match – Secureframe checks the first and last name.
Note – Secureframe compares the email and name data pulled from different integrations and matches them with the Checkr or Vetty integration to retrieve the background check information. Even if an employee has not been invited to the platform, Secureframe can still pull their background check if they have been added to the Personnel page through another integration (e.g., Google Workspace). Their background check information will be retrieved using the email and first/last name match.