The Integrations page provides a comprehensive overview of all your connected applications, with detailed columns that help you monitor connection status, troubleshoot issues, and ensure everything stays integrated seamlessly.

Connection/Sync Status

The Integrations Table includes several key columns to help you monitor and manage your connected applications. Each column provides valuable insights into the status of your integrations and their data syncs.

Here's a breakdown of what each column means:

• Connection - The name of the integration or application chosen
• Child Connections - will list the number of child connections with a link to review each and their status
• Connection Status - Indicates whether the integration is currently connected to Secureframe. (Connected, Pending, Disconnected)
• Sync Status - Reflects the success or failure of the latest data synchronization attempt. (Successful, Partially Successful - View error, Failed - View Errors)
• Last Completed Sync - the last date, time a sync completed
• Sync - options to sync an integration manually

Connected vs Available Integrations

Secureframe offers over 300 integrations for customers to choose from.

Click the appropriate tab to review the following:

• Connected - All of the integrations you have initiated, both successful or unsuccessful. 
• Available- All of the available integrations we have for customers to connect. 

Additional Integration Settings

Some integrations like AWS, Github, JIRA, etc.. will offer additional settings available after a successful connection. Click the gear icon next to each in order to adjust those additional settings. 

Manually sync an integration

All Secureframe integrations automatically sync daily. When an integration syncs, tests are automatically refreshed and any changes that were made within the source (e.g., Secureframe Agent, AWS) will be updated within Secureframe. 

If you make a change within a source (i.e., download the Secureframe Agent onto a device) and want to see those changes in Secureframe immediately, you can perform a manual sync for any integration. 

How to perform a manual sync:

1. In the Secureframe application, navigate to the Integrations page on the Monitoring dashboard.
2. Find the connected integration you'd like to manually sync.Click the SYNC button. 
3. Once the sync completes, the Last Sync information will update accordingly.
4. Important Notes: Integration Sync - It's important to let the sync progress complete before refreshing the test as test results can be inconclusive if the sync is in progress.
5. Test Sync - Refreshing an integration test without syncing the integration first will not yield new results.

Removing/Archiving an Integration

To archive a connection, first ensure the connection is no longer needed and all its associated resources can be archived.

• Visit the Integrations page.
• Open the 3 dot menu to the right of the connection.
• Select “Archive”.
• Note: This cannot be undone

Frequently Asked Questions (FAQ)

What is the difference between the Vendors and Integrations page?

• The Integrations page shows a list of all your connected services and the services available to connect. Under this page, you also have the ability to trigger a sync for each connected service to refresh the data within Secureframe. The connected services will also appear as a vendor under the Vendors page.
• For example, if you created a new employee email and do not see the new employee in Secureframe yet, you can trigger a sync for GSuite which will refresh the list of employees. After the sync, the new employee email should surface under Secureframe's employee list. 
  
  
• The Vendors page is a master list of all your vendors where you can assign risk levels, upload security certifications, and manage your vendors. Unlike the Services page, adding a vendor to the list will not integrate the service to Secureframe. 

What happens when a connection is archived?

• Any resources that were synced from the connection will also be archived with the exception of background checks, which will remain available.
• Devices will be archived. If a new MDM provider is connected later on, Secureframe will be able to identify the device and unarchive the device with the new synced data.
• Archiving connections will not archive the vendor. Even if all connections are archived, the vendor will still be on the Vendors list.
• If you are no longer using the Vendor at all, archive from the Vendors page.